What is the first priority when establishing rapport during a well-child visit with Benjamin and his mother?

Establishing rapport during a well-child visit is crucial for creating a comfortable environment for both the child and the caregiver. Engaging with Benjamin through play and providing toys helps to create a relaxed atmosphere. This interaction not only breaks the ice but also helps to reduce any anxiety that Benjamin might feel about being in a medical setting. By engaging in a playful manner, the clinician can build trust with Benjamin, which is essential for him to feel safe and open during the visit.

When the child feels comfortable, it enhances the likelihood of cooperation during the visit, making it easier to obtain accurate information during the assessment, gather history, and perform any necessary physical examinations later. This foundational step is critical because without it, conversations about medical history or family routines may not flow as smoothly, and the child might be less willing to engage with the clinician. Prioritizing engagement through play allows for a more holistic approach to the visit that fosters a positive relationship from the start.